About Client
The client is a renowned international leader in providing medical insurance for pets to pet owners. In addition to the insurance, they offer software for animal management, RFID microchip identification, and database-related services.
Client’s Problem Statement
The client uses a comprehensive Information Management System that needs to be tested on both the functionality front and the database end. The client’s application is an interface for the representatives to create sales orders.
- Verify application functionality for issuing insurance policy products and test new features incorporated in the three countries per their rules and regulations.
- Verify the engine calculation for premiums for various products.
- Verify the IVR processes in the backend and corresponding activities for sending out multiple documents
Solutions Offered
Tx, with its highly skilled team of QA resources, worked on clients’ requirements. The actual testing engagement started, and teams performed functional and database testing. Further, Tx teams ensured the following:
- Ensured functional testing of the application as per the monthly sprint cycles and the defined business priority of change requests
- Teams performed functional testing and database testing activities in parallel
- Teams followed real-time communication with the development team to ensure quick fixing and further testing of the reported issues
- The testing team created all the queries and scripts to test the engine’s calculations
- Performed regression testing for the fixes along with the database verification
Results Achieved
- Covered premium calculation for over 3000 policies in a single day with the database queries developed by Tx teams.
- Ensued better quality product with end-to-end testing and covered the front end and the backend functionalities.
- Teams tracked and mapped all the testing activities, whether backend, functionality, or regression, and adhered to timelines.
- 30% cost savings with effective QA resources.
